J&A (International) Limited, Insignia House, Vale Road Industrial Estate, Spilsby, Lincolnshire, PE23 5HE. Telephone: +44 (0)1790 752757

J&A (International) Limited Group - Privacy Policy

Overview

Your privacy is extremely important to us so we want you to know exactly what kind of information we collect about you and how we use it.

We've set out all the details below.

Please take the time to read and understand this policy. And bear in mind that by using our websites, or contacting us by telephone or providing information to us you agree to its terms.

What information do we collect and when?

We only collect information that we know we will genuinely use.

We may collect:

How do we use your information?

Who do we share your information with?

Your information may be disclosed to:

International Transfer of Your Information

Although we're based in the UK, we use suppliers from many parts of the world.

To allow us to run our business on this basis, the information we collect may on occasion be transferred to, stored and used at premises in other countries including the United States of America.

Naturally, we aim to ensure all our suppliers take information security as seriously as we do.

Even so, information protection laws can vary from country to country.

For instance, the law of the country in which you are resident or domiciled may offer a higher standard of protection than the laws in the UK and/or the other countries in which we store and use the information we collect. Any transfer of information we make to other countries could result in that information being available to their government and other authorities in those countries under their laws.

Security of your information

A lot of the information we receive reaches us electronically, originating from your device and then transmitted by your relevant telecoms network provider.

Where it's within our control, we put measures in place to ensure this 'in flight' data is as secure as it possibly can be.

And once it arrives, you can be sure we take the security of your information very seriously.

We use appropriate procedures and technical security measures to safeguard your information across all our computer systems, networks, websites, offices and stores.

Plus, we use secure means to communicate with you where appropriate, such as 'https' and other security and encryption protocols.

How Long Do We Keep Your Information For

To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need them for the purposes we acquired them in the first place (as set out above).

In most cases, this means we will keep your information for as long as you continue to be employed by us, or purchase from us, or use our services, and for a period time afterwards.

After that we will either delete it or anonymise it so that it cannot be linked back to you.

Managing our marketing communications

You can contact us at any time using the details below and let us know exactly what you would like us to change.

Managing your information

To reduce the chances of an error or misunderstanding, we need to keep the information we gather about you accurate and up-to-date.

But whilst we work very hard to make sure mistakes don't happen, we need your help, too.

So if you have an online account with us, please ensure that the information you provide (e.g. any contact information) is correct and that you review it and update it regularly.

If you have reason to believe any of the information we collect on you may be inaccurate, and you are unable to put it right yourself through your online accounts with us, please contact us (see below for how to do this).

You are perfectly within your rights to ask us whether we hold information about you and if so, for us to give you certain details about that information and/or the information itself. This right is commonly known as a 'subject access request'. Certain exemptions and conditions apply to this right, principally that it should be in writing and that you give us reasonable details about the information you want.

Depending on your country of residence or domicile, you may have additional or different rights to those set out above concerning the information we collect from you and your devices. We will, of course, honour all such legal rights if we are bound by them.

We reserve the right to charge you a small administration fee to meet our costs in honouring your legal rights, where permitted by the relevant law.

We also reserve the right not to comply with any enquiries or requests we receive about the information we collect, where we may lawfully do so. For example, if we have reason to believe that a request is malicious, technically impossible, involves disproportionate effort or could be harmful to others.

If you have any worries or complaints about the way we use your information, please don't hesitate to get in touch with us. We'll do our very best to set your mind at rest or put things right. And if, for whatever reason, you feel we're not meeting the exceptionally high standards we expect of ourselves, you're within your rights to take your grievance to the UK Information Commissioner's Office (ICO).

And don't forget that with modern technology, you have more and more personal control over what information we and other organisations collect. For example, you can normally delete cookies and tracking technologies sent to your web browser. You can also change related settings to restrict them going forward, such as by using a private browsing mode (although this may affect your browsing experience on some websites). Plus, you can use the settings options in your mobile devices to restrict what sort of information websites are able to access and use about you. Online advertising networks, social media platforms and search engines (Google etc.) also provide tools to manage the data they collect about you, and how it is used and shared. We urge you to look out for these functions and tools and use them to manage your privacy in a way that suits you best.

Job applicants and current and former employees

If you apply to work at J&A (International) Ltd, we will only use the information you give us to process your application and to monitor recruitment statistics. If we want to disclose information to someone outside J&A (International) Ltd - for example, if we need a reference, plan to use an external supplier to run background checks or need to get a 'disclosure' from the Disclosure and Barring Service (DBS) - we will make sure we tell you beforehand, unless we are required to disclose this information by law.

When recruiting for a post based in another country, J&A (International) Ltd will sometimes need to transfer your personal information to that country to progress the recruitment.

If you are unsuccessful in your job application, we will hold your personal information for 6 months after we've finished recruiting the post you applied for. After this date we will destroy or delete your information.

If you begin employment with us, we will put together a file about your employment. We keep the information in this file secure, and will only use it for matters that apply directly to your employment.

Once you stop working for us, we will keep this file according to our record retention guidelines. You can contact us to find out more about this.

If you apply for a job, volunteering opportunity, or work experience, we will also collect information so we can assess your suitability for the role.

Updates to this privacy policy

We review the ways we use your information regularly. And in doing so, we may change what kind of information we collect, how we store it, who we share it with and how we act on it.

Consequently, we will need to change this privacy policy from time to time to keep it accurate and up-to-date.

Whenever we change this policy, we will make every effort to tell you. That way, you can check to see if you're still happy. And if, following any changes, you continue to use our websites, contact us by telephone or otherwise provide information to us we will assume that you agree to those changes.

CCTV Information

CCTV is in operation at our premises in various locations.

All CCTV footage is captured for your security and for the prevention and detection of crime.

About Us

Our full legal name is J&A (International) Ltd

We're a limited company incorporated in England. Our registered company number is 1567572 and our registered address can be found at the top of this policy.

We are the 'data controller' of the information you provide us with. This term is a legal phrase used to describe the person or entity that controls the way information is used and processed.

We are registered under the Data Protection Act 1998 with the Information Commissioner's Office in the UK. Our registration number is Z9067886

Where to Go if You Want More Information About Your Privacy Rights

The Information Commissioner's Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here https://ico.org.uk/for-the-public/.

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first to the Compliance Manager.